Of RAK Interiors

Rate includes: 
  • Trade Union charges below RS. 2000 (client should bear any amount exceeding Rs. 2000)
  • Site visit
  • 2D design
  • Furniture installation charges
  • 5 year product warranty (for cabinets)

Rate excludes:
  • Any other works that are not quoted in the estimate like granite, tile, plumbing, any civil works, electrical, demolishing, sink, wash basin, painting after furniture installation, soft furnishing, wallpapers, stone cladding, curtains, blinds, and mattress. 
  • 3D drawing (Rs. 3000 per view)

Things to be provided by the client
  • Electricity for functioning machinery. 

  • A conducive working environment for our installation team. 

  • A secure place for storing materials and machineries.

  • The client shall be responsible for procuring and providing permission from the building authorities, apartment associations, municipality, electrical department, and any other concerned authorities for smooth execution of work on site.

*Quotation validity is 30 days

*We are not taking orders below 3 lakh.

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  •  Kitchen only design or orders below 5 lakh

    Token payment : Will provide 2D drawings once the token advance is received. 

    First payment : Upon confirmation of final drawing and final quotations, the client shall pay 50% of the total estimate to initiate production.

    Second and final payment : Balance 50% of the total estimate to be paid before dispatch of furniture from the factory.

  •  Orders above 5 lakh

    Token payment : Will provide 2D drawings once the token advance is received. 

    First payment : Upon confirmation of final drawing and final quotations, the client shall pay 50% of the total estimate to initiate production.

    Second and final payment : Balnce 50% against the first load of furniture to be paid at the site before installation.

  •  Orders above 10 lakh

    Token payment : Will provide 2D drawings once the token advance is received. 

    First payment : Upon confirmation of final drawing and final quotations, the client shall pay 50% of the total estimate to initiate production.

    Second and final payment : Balnce 50% against the first load of furniture to be paid at the site before installation.

  •  Orders above 10 lakh and prefer 3D drawing

    Token payment : Will provide 2D drawings once the token advance is received. After confirming the 2D drawings we will start working on the 3D view. (for each room we will provide one 3D view)

    First payment : Upon confirmation of final drawing and final quotations, the client shall pay 50% of the total estimate to initiate production.

    Second and final payment : Balnce 50% against the first load of furniture to be paid at the site before installation.

*Booking amount is not refundable. In case, the contract does not materialise, the booking amount shall be considered as drawing charges. 

Service
  • Our professional and well qualified service team will solve any unforeseen issues at a quick pace. 

  • Our service centre representative will understand your service requirements and make necessary arrangements to solve the issue within 48 hours.

  • We provide two complementary services in the first year.

  • After one year we would be charging Rs.1000/- per day or person for a service. No additional charges will be levied for products under warranty. 

  • It should also be noted that all defective products replaced during the warranty period will be considered as the property of RAK Interiors. Service helpline number: +91 956 77 666 44.

Warranty 

Warranties for various products and brands (appliances and accessories) shall remain  in place as per the warranty terms and conditions of the respective brands. Any replacements or services will be taken care of by the  respective companies under the supervision of RAK Interiors. 

The details of warranties from various brands. 

Accessories and hardwares from Ebco: 
  • One year replacement warranty for hardwares (applicable only for mechanical and manufacturing defects). No warranty on rusting.
  • Lifetime (14 years) accessory replacement warranty (applicable for rusting and manufacturing defects only).
Accessories and hardwares from Hettich
  • 10 year replacement warranty for accessories (applicable for rusting and manufacturing defects).
  • One year hardware  replacement warranty (applicable for mechanical and manufacturing defects). No warranty on rusting.

    • We assure you of a 5 year warranty for the products manufactured by RAK Interiors (cabinets and panels). 

    • Warranty of branded appliances are as per the company norms. Mirror warranty is only for a period of one year.

    • No warranty for damages due to scratches, granite slabs and tiles, civil works, electrical items not covered under brand warranty.

    • No warranty for damages due to termite attack and/or natural calamities.

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